FAQ

These series of articles answer the most frequently-asked questions. If you do not find the answer you are looking for, please contact your account manager.

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28 articles in this collection
Written by Liz Schenck
Campaigns

How do I change my campaign dates?

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Written by Liz Schenck
Updated over a week ago

Adding/removing hashtags and mentions in your campaigns

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Written by Liz Schenck
Updated over a week ago

Influencers' posts and stories aren't showing up in my campaign?

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Written by Liz Schenck
Updated over a week ago

TikTok content isn't being retrieved in my campaign?

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Written by Liz Schenck
Updated over a week ago

Influencer's Instagram reel isn't in my campaign?

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Written by Liz Schenck
Updated over a week ago

How to get rid of unwanted stories & posts in your campaign

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Written by Liz Schenck
Updated over a week ago

Different ways to add influencers to your campaign

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Written by Liz Schenck
Updated over a week ago

I can't upload a set of influencers. Why?

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Written by Liz Schenck
Updated over a week ago

How to monitor influencers in a competitor's campaign

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Written by Liz Schenck
Updated over a week ago

How to consistently monitor influencers' performance outside of a campaign

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Written by Liz Schenck
Updated over a week ago

Where to enter influencer, campaign, and supplemental costs

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Written by Liz Schenck
Updated over a week ago

Lefty's data is different from my influencer's data. Why?

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Written by Liz Schenck
Updated over a week ago

Where can I view a breakdown of all of Lefty's KPIs?

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Written by Liz Schenck
Updated over a week ago

How to view campaign performance for individual influencers

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Written by Liz Schenck
Updated over a week ago

How To view metrics for a small, select group of influencers in a campaign

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Written by Liz Schenck
Updated over a week ago

How to view campaign performance during a specific time period

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Written by Liz Schenck
Updated over a week ago

Problem with downloading the PPT or CSV file for Campaign Reports?

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Written by Liz Schenck
Updated over a week ago

How to change EMV currency settings

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Written by Liz Schenck
Updated over a week ago